This article explains how to correct and resubmit a rejected job sheet from your Workrise profile.

Job Sheet Rejections

If your job sheet is rejected by Workrise or your client you will receive an email notification alerting you to your job sheet’s rejected status. The reason for your job sheet’s rejection will be listed in bold.

To avoid confusion related to duplicate job sheets, please follow these steps to resubmit your job sheet rather than creating an entirely new job sheet submission.

To correct your job sheet, click the Update Job Sheet button to be taken to your Job Sheets page on your Workrise profile.

Once you are on the Job Sheets page of your profile, click Fix to correct your job sheet submission.

Click Correct Issues to make the necessary changes. If you need to make changes to your job sheet file, you will have a chance to upload an updated version on the next page. 

Click the Replace button to replace your job sheet file. You will have to confirm that you want your rejected job sheet file to be deleted. Once the rejected job sheet has been deleted you can drag a corrected job sheet file into the upload box, or click the box to select a new file to upload.

Once you have successfully uploaded your replacement job sheet, click the Save button to continue.

Review your selections and click Confirm & Resubmit to resubmit your corrected job sheet. You will then be taken back to the Job Sheets page on your profile. You should receive an email letting you know your job sheet has been successfully resubmitted. The Workrise team will review your job sheet and if everything is correct it will be submitted for payment according to the payment terms you have selected.

If you have any additional questions please reach out to us at (512) 501-5452 opt. 1 or send an email to support@workrise.com.