If you attempt to submit a job sheet that does not include the correct dates for your job, you will see an error message letting you know that there is an issue with the dates you entered. Usually, the error message for missing information will read:
It looks like there is an issue with the dates entered on rows {list of row numbers}. Please revise and re-upload to continue.
If you receive this error, you should:
- Review the job sheet file you uploaded to ensure that all dates for your job are correct.
- Update the job sheet to fix any incorrect dates.
- Save the job sheet.
- Follow the process outlined here to submit your updated job sheet.
For example, if you submitted a job sheet that included dates for June 2020 rather than June 2021, you would see an error message letting you know there is an issue with the dates entered on those rows:
In the example above, you’ll notice there are actually two errors that are being caused by choosing the wrong time period: One error relates to choosing a rate type for which you are not eligible. (This happens because the job had not yet begun for the 2020 dates entered in the job sheet. You will also see this happen when you enter dates past the end date for your job.) The other error is the expected “issue with the dates entered” error.
After seeing this, you should reopen your job sheet and check the date column to ensure the dates are correct...
… and then update them if they are incorrect. You’ll notice that you only need to fix the date in the first row, and the rest will then update automatically.
Save your Job Sheet, then return to the Job Sheet upload page where you initially saw the error, and click the “X” on the red box highlighting your erroneous job sheet.
Then re-upload your job sheet and click Next.
If you successfully removed the errors in your job sheet, you will be able to move on to the next step, which is the Add Project Details page.
If you have followed these steps and are still experiencing issues, or if you believe the job sheet error messages are an error (yikes!), please email us at support@workrise.com.