Missing Information
If you attempt to submit a job sheet that is missing some required information, you will see an error message letting you know what information is missing. Usually, the error message for missing information will read:
It looks like you're missing some information on rows {list of relevant rows}.
Please enter {missing information} and re-upload to continue.
If you receive this error, you should:
- Review the job sheet file you uploaded to ensure that all relevant data for the rows mentioned is included.
- Update the job sheet to add or remove the relevant information.
- Save the job sheet.
- Follow the process outlined here to submit your updated job sheet.
For example, if you submitted a job sheet that did not include the Rate Type on some rows, you would first see an error letting you know that you were missing information on those rows:
After seeing this message, you should reopen your job sheet and check the column for Rate Type.
Then enter in the relevant rate type for each row.
Save your Job Sheet, then return to the Job Sheet upload page where you initially saw the error, and click the “X” on the red box highlighting your erroneous job sheet.
Then re-upload your job sheet and click Next.
If you successfully removed the errors in your job sheet, you will be able to move on to the next step, which is the Add Project Details page.
If you have followed these steps and are still experiencing issues, or if you believe the job sheet error messages are an error (yikes!), please email us at support@workrise.com or call us at (512) 501-5452 opt 2.