Things to Remember:
The AtoB Fuel card is to be used for Fuel, Car Washes, and Minor maintenance items such as washer fluid, DEF, or engine and transmission lubricants only.
NEVER remove an AtoB card from a vehicle under any circumstances. These cards are assigned to the vehicle identification number of each Workrise supplied vehicle and removing the fuel card is a direct violation of Workrise company policy.
Do not share your PIN with anyone else. This number identifies YOU and the charges that YOU are responsible for. Sharing your PIN with anyone is a direct violation of Workrise company policy.
What is my Driver PIN?
Your driver PIN is a number assigned specifically to you that allows you to use the AtoB Fuel card located in the company fleet vehicles. The Driver PIN number is sent to you in the Welcome Email from the fleet team the Thursday before your initial start date.
How do I find my PIN?
Your PIN will automatically be sent to you during the onboarding process. If you have not received an email with it, please contact the FPE team to assign you one at firstname.lastname@example.org.
What can I use my PIN for?
You use your PIN when purchasing fuel at the pump, car washes, and minor maintenance items such as windshield washer fluid, DEF, engine and transmission lubricants.
What can I use my AtoB Fuel card for?
You can use the AtoB Fuel card assigned to the vehicle when purchasing fuel at the pump, car washes, and minor maintenance items such as windshield washer fluid, DEF, engine and transmission lubricants for that specific vehicle only.
- Each vehicle is equipped with a fuel card, cards are assigned to the truck not the driver, and should be kept in the truck at all times when not in use.
- Each driver is assigned a personal fuel card pin. This pin is sent to the driver in their welcome email from the Fleet team.
- Fuel cards should be used for fuel, car washes, and small maintenance items (wiper blades, DEF, headlight bulbs, etc). All normal maintenance should use the Enterprise Maintenance Program.
How do I purchase a car wash?
A car wash can be purchased at the pump or at an automated car wash facility. You may NOT use the AtoB fuel card at a "Wash Yourself" car wash facility, the card will be declined.
What if my AtoB Fuel Card is Denied?
If your AtoB Fuel Card is denied, please follow the instructions below:
- Move to a different fuel pump.
- If the Fuel Card is declined move to a different facility to make the purchase.
- Call (AtoB 24 Hour Support Line) - (833) 947-2862
What if my PIN is not working?
If your PIN is not working, please double check to make sure you are using the correct ID assigned to YOU. DO NOT EVER SHARE PIN, as this is a violation of Workrise company policy. If you find your PIN is correct from the Welcome email with the Subject line "Your Name - Important Workrise Fleet Vehicle Information" that was sent to you by one of the flet team members when you were first issued your Workrise supplied vehicle, please notify the FPE team by calling 512-675-4302 or by email at email@example.com.
What do I do if my vehicle does not have a AtoB Fuel Card?
If you were assigned a vehicle without an AtoB Fuel Card, please contact a member of the FPE Team at 512-675-4302 or by email at firstname.lastname@example.org.
Can I share my PIN?
No. Do not share your PIN with anyone under any circumstances.
What if I accidentally take an AtoB Fuel Card from a vehicle?
If you accidentally remove an AtoB Fuel Card from a vehicle, please alert the FPE team immediately at 512-675-4302 or by email at email@example.com.