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Incident Reporting Program

  • Updated

Please follow the steps below when an accident occurs: 

  1. Stop your vehicle and get out 

➔ Make sure your vehicle is no longer moving, shift into park, or set the hand brake if you drive a manual and turn off the engine. 

➔ If it is possible, take a moment to catch your breath. 

➔ Check to make sure it's safe to get out of your vehicle before opening the door. ➔ If you have triangles or similar road safety items, consider using them. 

  1. Move vehicle to a safe area if you can 

➔ If it's safe to do so and you aren't seriously injured, move your vehicle out of further harm's way, such as to the shoulder of the road. 

➔ If moving your vehicle just isn't possible, flip on your hazards to warn other drivers that your vehicle isn't going anywhere any time soon. 

  1. Check on others involved 

➔ Check on all the other parties involved, including drivers, passengers, and pedestrians, to make sure no one is hurt. 

➔ Call 911 if anyone may be injured. Even a seemingly minor symptom like dizziness should be checked out by a healthcare professional. 

➔ Call Axiom immediately at (281) 419-7063 prior to transport to a medical facility if possible. 

➔ Avoid confrontations with the other occupants. 

  1. Call the police to the scene 

➔ Even in minor accidents, a police accident report can prove invaluable when dealing with your car insurance company and other drivers. 

➔ Cooperate fully, but avoid admitting fault or blaming others while at the scene. Let the police objectively judge events and determine who, if anyone, is at fault in the crash. 

➔ If the police can't make it to the scene (which is more likely if there are no injuries), you can file an accident report through your state's DMV. ➔ Email: HSEReporting@rigup.com and fpe@rigup.co after calling the police if possible. 

➔ Depending on the situation, you may be required to go to the nearest medical facility for a drug test. You will need to arrange for a ride to the testing site - do not drive yourself. 

 

  1. Gather Info and Document the Scene 

➔ Using your Incident Report Form (For Harvest & HCS, this is in Device Magic) write down as much info as possible including: 

◆ Driver and passenger names 

◆ License plate numbers 

◆ Insurance information 

◆ Makes and models of all vehicles involved 

◆ Contact information for any eyewitnesses 

◆ Location of the accident (road names, mile markers, cross streets, coordinates) 

◆ The name and badge number of any responding police officers ➔ Photograph the following: 

◆ Vehicles involved including damaged areas 

◆ Site of incident 

◆ Mile markers 

◆ Street signs 

◆ Any skids marks or impacts prior to the vehicle resting place 

◆ Any property damage 

  1. Follow the directions below for Fleet Response to access and file your claim. 

WORKRISE TECHNOLOGIES, INC has partnered with Fleet Response for all fleet and rental vehicle accident reporting, estimates, accident repairs, towing and subrogation. 

All vehicle accidents/incidents must be reported regardless of severity or cause (vandalism, weather, damage to third party vehicles, collision, windshield repair, etc.). 

Fleet Response will direct you to a repair facility, arrange a tow (when necessary), and negotiate the repair price. 

Please follow the steps listed above and listed on the Fleet Response document that can be found at the following links: 

  1. Fleet Response Accident Procedure

  2. Fleet Response Accident Packet

VEHICLE ACCIDENT REPORTING PROCEDURES 

WORKRISE TECHNOLOGIES, INC has partnered with Fleet Response for all fleet and rental vehicle accident reporting, estimates, accident repairs, towing and subrogation. All vehicle accidents/incidents must be reported regardless of severity or cause (vandalism, weather, damage to third party vehicles, collision, etc.). Fleet Response will direct you to a repair facility, arrange a tow (when necessary), and negotiate the repair price. 

For all vehicle accidents/incidents you must follow these procedures: 

  1. Find your Auto Claim Packet in your glove box. Use the enclosed to capture important information at the accident scene. If there is not one there, you can find the document here: Fleet Response Accident Packet 
  2. Call Fleet Response at 1-800-338-0619 (24 hours a day, 7 days a week) or use our mobile app from the scene if possible or within 24 hours after the incident to report your claim. Be prepared to give all vital information to Fleet Response including your name and phone number, the year, make, model and the last 8 digits of your vehicle’s VIN along with a complete description of the incident, witness information and the damage to your vehicle. The Fleet Response will create the Automobile Loss Notice. 
  3. Fleet Response will direct you to one of their network repair facilities as soon as possible for an estimate or have it towed to one. After Fleet Response audits the estimate, the repair facility will contact you regarding a repair appointment. 
      1. Remove all company property and personal belongings from the vehicle. The repair facility is not responsible for lost or stolen property.
      2. If you have questions during the repair process contact Fleet Response at 1-800-338-0619.
  4. All accidents and injuries should be reported to your supervisor as soon as possible.
  5. When reporting to police, follow the laws of the state in which the incident occurred.
  6. Subrogation: When another party is at fault for the incident, Fleet Response will contact the other party and/or their insurance company as an agent of General Dynamics to recover the repair costs and all other expenses associated with the incident. Please cooperate fully with Fleet Response if they need any additional information while subrogating the claim. 

For the mobile app, use the QR code below to download, or search in Apple or Google Play stores for Fleet Response Mobile.

 

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